Feedback – Listening to Develop

At MADE IN VIETNAM B2B, we always place user experience and customer satisfaction at the center of all our activities. All feedback, evaluations, or questions from users are valuable information that helps us improve products, enhance services, and build a professional and reputable B2B community.

1. Why is your feedback important?

Feedback from users helps us:

• Timely detect technical errors or issues arising in the system.
• Understand more about your needs, desires, and actual experiences.
• Adjust and upgrade functions to better suit Vietnamese businesses in the digital age.
• Create a more transparent, friendly, and efficient trading space for both suppliers and buyers.

2. Ways to submit feedback

You can submit feedback to us through the following channels:

• Online Form:Available at the bottom of the page or in the “Contact” section.
• Email:Send directly to [official feedback email].
• Support Chat:Chat directly with the customer service team to quickly record feedback.
• Periodic Surveys:We regularly conduct surveys about service quality and user interface.

3. What feedback will be prioritized for processing?

All feedback is recorded, however, the following will be prioritized for processing:

• Technical errors affecting access or transactions.
• Reports of fraud, scams, or violations of policies by users.
• Proposals for improvements that are feasible and of broad interest.

4. Commitment to Transparency and Security

We are committed to safeguarding all personal information and the content of your feedback. Contributions will only be used to improve the platform and will not be shared with third parties without the sender’s consent.

Please Share Your Voice!

Whether it’s praise, criticism, or suggestions for improvement – we are always ready to listen!
Your feedback is the motivation for MADE IN VIETNAM B2B to grow further, become more professional, and serve the business community better every day.